Privacy policy

Privacy Policy

Last Updated: October 3, 2026

We respect your privacy and are committed to protecting the personal information you provide when using our online store. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our store, place an order, contact us, or interact with our services, we may collect information such as:

  • Full name

  • Billing and delivery address

  • Phone number

  • Email address

  • Order and purchase details

  • Payment-related information

  • Device and website usage information

  • Information you voluntarily provide when contacting customer support

We only request information that is reasonably necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill your orders

  • Confirm Cash on Delivery orders

  • Arrange shipping and delivery

  • Provide order updates and tracking information

  • Respond to customer inquiries

  • Process returns, refunds, or other requests

  • Improve our products, website, and customer experience

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

3. Payment Information

When you make a payment through an available payment provider, your payment information may be processed directly by the relevant payment service provider.

For Cash on Delivery orders, we may collect the information necessary to confirm and deliver your order.

We do not intentionally store complete payment card details on our own systems unless such storage is specifically required and handled through an appropriate payment service.

4. Sharing Your Information

We may share necessary customer information with trusted service providers when required to operate our business.

These may include:

  • Delivery and courier partners

  • Order fulfillment and logistics providers

  • Payment service providers

  • Website and technology service providers

  • Customer support or communication services

  • Legal or regulatory authorities where required by law

We only share information where reasonably necessary for the relevant service or legal requirement.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

Third-party services, including advertising or analytics providers, may also use cookies or similar technologies according to their own privacy policies.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

6. Marketing Communications

If you provide your contact information and consent where required, we may send you promotional messages, offers, or updates.

You may request to stop receiving promotional communications at any time by contacting us or using the available unsubscribe option.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect customer information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

9. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so we can review and take appropriate action.

11. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the contact information provided on our Contact Us page.

We may need to verify your identity before processing certain requests.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or legal requirements.

Any updated version will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy or how we handle your information, please contact us through the contact details provided on our Contact Us page.

Thank you for trusting us with your information.