Terms & Conditions

Last Updated: October 3, 2026

Welcome to our online store. By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.

1. General Information

This website is operated as an online retail store serving customers in the United Arab Emirates.

We reserve the right to update, modify, or discontinue any part of our website, products, services, or these Terms & Conditions at any time.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and other information displayed on our website are accurate.

However, product colors, appearance, packaging, dimensions, or other details may vary slightly from images shown on the website due to screen settings, manufacturer updates, or other factors.

Product availability may change without prior notice.

3. Prices and Offers

All product prices are displayed on our website and may be changed at any time.

Promotional offers, discounts, free-shipping offers, and other promotions may have specific terms and conditions and may be available for a limited time.

We reserve the right to correct pricing or product information errors when identified.

4. Orders

When you place an order, you are making a request to purchase the selected products.

We reserve the right to accept, reject, or cancel an order where necessary, including situations involving product availability, pricing errors, inaccurate customer information, suspected fraudulent activity, or other operational reasons.

For Cash on Delivery orders, we may contact you to confirm your order before processing it.

5. Customer Information

You are responsible for providing accurate and complete information when placing an order.

This includes your:

• Full name

• Phone number

• Delivery address

• Email address, where applicable

• Any other information required to process your order

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

6. Cash on Delivery

Cash on Delivery is available for eligible orders within the UAE.

Customers placing COD orders agree to be available to receive the order and make the required payment at the time of delivery.

Repeated refusal or cancellation of confirmed COD orders may result in restrictions on future COD orders.

7. Shipping and Delivery

Delivery times are estimates and may vary depending on the product, delivery location, courier operations, public holidays, weather, and other circumstances.

For more information, please review our Shipping & Delivery Policy.

8. Returns and Refunds

Returns and refunds are subject to our Return & Refund Policy.

Customers should review the applicable policy before placing an order.

9. Prohibited Use

You agree not to use our website for unlawful purposes or in a manner that may:

• Violate applicable laws or regulations

• Harm or interfere with the website

• Attempt to gain unauthorized access to our systems

• Use automated methods to misuse or disrupt our services

• Submit false, misleading, or fraudulent information

10. Intellectual Property

All content displayed on our website, including text, graphics, logos, images, product information, design elements, and other materials, may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or use our website content for commercial purposes without appropriate authorization.

11. Third-Party Services

Our store may use third-party services such as payment providers, shipping companies, fulfillment partners, analytics services, advertising platforms, or other technology providers.

These third-party services may operate under their own terms and privacy policies.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Temporary interruptions may occur due to maintenance, technical problems, service providers, or circumstances beyond our reasonable control.

13. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses or damages resulting from circumstances beyond our reasonable control, including delivery delays, courier issues, technical interruptions, or third-party service failures.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded or limited.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes will be published on this page, and the updated version will include a revised "Last Updated" date.

Your continued use of our website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.

15. Contact Us

If you have any questions regarding these Terms & Conditions, our products, orders, or services, please contact us through the information provided on our Contact Us page.

Thank you for shopping with us.